Privacy Policy
Our Privacy Principles
Red Hot Signs respects your privacy and is committed to protecting your personal information. We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth). A copy of the full text of the Australian Privacy Principles is available for your perusal at www.oaic.gov.au.
​
This Privacy Policy aims to explain how we collect, use and safeguard your information when you interact with our business, website or services pursuant to the Australian Privacy Principles.
Information We Collect
Red Hot Signs may collect and hold the following types of personal information:
​
-
Name, address, phone number and email details;
-
Website session information, including page response times, length of visits to certain pages and page interaction information; and
-
Information provided to us through customer surveys, feedback or testimonials.
​
The information collected may include your name, email address, phone number, business details, and project requirements.
How We Use Your Information
We use the information you provide to:
​
-
Respond to enquiries and provide tailored quotes;
-
Communicate important updates and inform of any initiatives that may be relevant to you;
-
Using your personal information and providing relevant details to third parties to assist with the provision of goods and services;
-
To seek your opinion and feedback on any of our services;
-
Enhance our services and customer experience while maintaining professionalism and efficiency at every stage; and
-
Develop and implement new initiatives to continuously improve our services.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers who assist us in operating our business (such as couriers or payment processors), and only to the extent necessary to provide our services and maintain our relationship with you.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure in accordance with the Privacy Act 1988 (Cth). While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is 100% secure.
​
Additionally, our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Cookies and Website Data
​Our website may use cookies to enhance user experience and track website traffic. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to regularly review this Privacy Policy to ensure you are aware of any changes as to how your information may be used.
Your Rights
You have the right to:
​
-
Access the personal information we hold about you.
-
Request corrections to your information if any information that we hold in inaccurate, incomplete or not up to date.
-
Opt out of marketing communications at any time.​
​
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
​
Red Hot Signs
Address: 1/31 Bailey Cr Southport, QLD 4215
Email: johnny@redhotsigns.com
Phone: 0420 703 050